Duration: 3 hours and 59 minutes

Affected Components: Providence City Fiber Network

Sep 29, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 29, 06:01:01 GMT+0
Identified - Maintenance is now in progress.

Sep 14, 22:01:35 GMT+0
Identified - Providence City Fiber Network will be performing a planned maintenance on September 29th. Fiber services will experience disruptions during this maintenance window. If you have any issues or questions regarding this maintenance, please contact Providence City Fiber NOC anytime 24/7 at (435) 622-0101..

Duration: 4 hours

Affected Components: Providence City Fiber Network

Mar 17, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 17, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 17, 07:00:00 GMT+0
Identified - Internet services in the Providence Area(s) will undergo planned maintenance from 3/17/26 1AM-5AM. Internet will experience service disruptions during this maintenance window. If you have any issues or questions regarding this maintenance, please contact customer support anytime 24/7 at (435) 622-5007..

Duration: 4 hours and 1 minute

Affected Components: Providence City Fiber Network

Aug 13, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 13, 05:59:01 GMT+0
Identified - Maintenance is now in progress.

Aug 13, 05:59:00 GMT+0
Identified - Internet and landline services in the Providence areas will undergo planned maintenance from Tuesday 8/12/25 at 11:59pm through Wednesday 8/13/25 at 4:00am. We will be updating Fiber internet and landline equipment to ensure continued stability and security. There will be multiple drops of about 15 minutes each during the maintenance window. If you have any issues or questions regarding this maintenance, please contact customer support anytime 24/7 at (435) 622-5007..

Duration: 7 hours and 20 minutes

Affected Components: Providence City Fiber Network

Jul 15, 00:46:06 GMT+0
Resolved - All active customers have been respliced, and services have been restored. Please notify the NOC if you are still experiencing any service issues. .

Jul 14, 23:03:50 GMT+0
Resolved - Splice crews have begun work and will start by splicing for active customers first..

Jul 14, 20:50:42 GMT+0
Monitoring - Crews are currently on site and preparing to blow in the new fiber. .

Jul 14, 17:29:38 GMT+0
Identified - Construction crews have completed their assessment of the fiber damage. Repairs will begin as soon as the necessary materials arrive on site. Please note that this repair may take some time to complete..

Jul 14, 15:44:00 GMT+0
Investigating - We are aware of a damaged fiber near Cabinet 3\. Construction crews are on-site assessing the damage. We will send further updates as we have them..

Duration: 5 hours

Affected Components: Providence City Fiber Network

Oct 23, 10:59:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 23, 05:59:01 GMT+0
Identified - Maintenance is now in progress.

Oct 23, 05:59:00 GMT+0
Identified - During the period of this maintenance, you may experience drops in connection about 2-3 times for about 5-10 minutes..

Duration: 23 hours and 48 minutes

Affected Components: Providence City Fiber Network

Sep 2, 01:59:13 GMT+0
Resolved - Since splicing was completed earlier this afternoon, we have received no additional trouble reports. We are now closing this outage. If any issues arise with subscribers in this area, please report them to our NOC at 435-622-5005\. Thank you..

Sep 1, 22:36:52 GMT+0
Monitoring - The fiber splicing has been completed. We are now moving this outage to monitoring to ensure there are no reported issues. Please notify our NOC if you receive any reports of subscribers being offline in this area. 435-622-5005..

Sep 1, 16:31:43 GMT+0
Identified - As of this morning, the new fiber has been placed. The splicers should arrive on-site in about 20 minutes, with splicing expected to begin shortly after their arrival. They'll start by splicing the active subscribers first. .

Sep 1, 04:21:25 GMT+0
Identified - On-site crews have reported that fiber repairs will start in the morning. A new fiber will need to be blown in, with splicing expected to begin around 11:00 am. We will provide updates if there are any changes to this timeline. Please call our NOC if you have any further questions at 435-622-5005\. Thank you..

Sep 1, 03:30:52 GMT+0
Identified - A fiber cut on 300 S Main Street in Providence is affecting approximately 95 subscribers along Main Street to the north. There is currently no estimated time for restoration (ETR)..

Sep 1, 02:11:20 GMT+0
Identified - A segment of the Providence Fiber Network is currently experiencing an outage. We are in the process of collecting information regarding the incident. Once we determine the specific network infrastructure affected, will provide an update to this notification. We apologize for any disruption this is causing, and we appreciate your patience and understanding while we investigate the matter. Thank you for choosing our services. Sincerely, Providence Fiber Network.

Duration: 5 hours

Affected Components: Providence City Fiber Network

Apr 24, 10:59:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 24, 05:59:01 GMT+0
Identified - Maintenance is now in progress.

Apr 24, 05:59:00 GMT+0
Identified - Scheduled maintenance on the fiber network in Providence City is set to begin at 11:59 P.M. on April 23rd and is expected to be completed by 4:59 A.M. on April 24th. During this period, broadband services in Providence City may be affected. We thank you for your patience as we make network improvements in this area..

Duration: 10 days, 17 hours and 57 minutes

Affected Components: Providence City Fiber Network

Nov 10, 17:52:52 GMT+0
Resolved - At 10:45 am, the splicing process was successfully finished, and the outage has been resolved. We appreciate your patience throughout the outage. If you have any questions or concerns, please feel free to call the NOC at 435-622-5005..

Nov 10, 16:12:00 GMT+0
Identified - Splicing has resumed this morning. We will continue to update as information is available. No ETR at this time. Those that were reported to be offline on the network have been restored..

Nov 10, 04:00:17 GMT+0
Identified - We have received notification that the splicing for this outage is still in progress. The splicing will continue for a few more hours tonight and will resume in the morning. If you have any questions or concerns, please get in touch with the Network Operations Center at 435-622-5005, available 24 hours a day. We appreciate your understanding..

Nov 9, 04:02:21 GMT+0
Identified - A damaged fiber has been found to be the source of the outage. To repair the fiber, the existing damaged fiber will need to be replaced and respliced. The splicing is set to begin at 9 am. Should you have any questions or concerns, feel free to reach out to the Network Operations Center at 435-622-5005, available 24 hours a day. We appreciate your understanding..

Nov 9, 01:34:13 GMT+0
Identified - A segment of the Providence Fiber Network is currently experiencing an outage. We are in the process of collecting information regarding the incident. Once we determine the specific network infrastructure affected, will provide an update to this notification. We apologize for any disruption this is causing, and we appreciate your patience and understanding while we investigate the matter. Thank you for choosing our services. Sincerely, Providence Fiber Network.

Duration: 7 hours

Affected Components: Providence City Fiber Network

Oct 25, 21:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 25, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 25, 14:00:00 GMT+0
Identified - On Wednesday, October 25th, between 8 a.m. and 3 p.m. we will be repairing a damaged fiber at roughly 500 S to 580 S on 75 W, Providence. Service in this area will be interrupted at this time. We apologize for any inconvenience this may cause. We appreciate your understanding and patience during this maintenance. Strata Networks Network Operations 435-622-5007.

Duration: 9 hours and 14 minutes

Sep 1, 21:47:53 GMT+0
Resolved - The Landline Outage in the TEST VERNAL area(s) has been Resolved..

Sep 1, 21:38:40 GMT+0
Investigating - There is an outage affecting the TEST VERNAL area(s). If you are not in the TEST VERNAL area(s) or your landline has been offline for longer than 1 hour, please get in touch with the Network Operations Center at (435) 622-5151..

Duration: 9 hours and 14 minutes

Affected Components: Providence City Fiber Network

Sep 1, 21:47:53 GMT+0
Resolved - The Internet Outage in the TEST VERNAL area(s) has been Resolved..

Sep 1, 21:38:40 GMT+0
Investigating - There is an outage affecting the TEST VERNAL area(s). If you are not in the TEST VERNAL area(s) or your internet has been offline for longer than 1 hour, please get in touch with the Network Operations Center at (435) 622-5151..

Duration: 2 hours and 15 minutes

Affected Components: Providence City Fiber Network

Aug 31, 18:21:24 GMT+0
Resolved - The Internet Outage in the TEST VERNAL area(s) has been Resolved..

Aug 31, 18:19:10 GMT+0
Investigating - There is an outage affecting the TEST VERNAL area(s). If you are not in the TEST VERNAL area(s) or your internet has been offline for longer than 1 hour, please get in touch with the Network Operations Center at (435) 622-5151..

Duration: 2 hours and 15 minutes

Aug 31, 18:21:24 GMT+0
Resolved - The Landline Outage in the TEST VERNAL area(s) has been Resolved..

Aug 31, 18:19:10 GMT+0
Investigating - There is an outage affecting the TEST VERNAL area(s). If you are not in the TEST VERNAL area(s) or your landline has been offline for longer than 1 hour, please get in touch with the Network Operations Center at (435) 622-5151..